Introduction:
The excitement of owning a PlayStation 5 (PS5) can quickly turn into frustration when your controller refuses to turn on. Whether you’re in the middle of an intense gaming session Resolving or just eager to start playing, a non-responsive controller can be a significant roadblock. Fear not – this step-by-step guide is here to help you troubleshoot and resolve the issue when your ps5 controller won’t turn on, especially when plugged in.
1. Confirm the Basics:
Start by checking the simple yet crucial elements. Ensure that the controller is properly connected to the PS5 console using the USB-C cable. Double-check that both ends of the cable are securely plugged in – one into the controller and the other into the front USB port of the PS5. Wait for a few moments, as it might take some time for the controller to charge if the battery is completely drained.
2. Switch Cables and Ports:
If your PS5 controller remains unresponsive when plugged in, try using a different USB-C cable. A faulty cable can prevent proper charging and communication between the controller and the console. Additionally, test different USB ports on the PS5 to rule out a potential issue with a specific port.
3. Restart Your PS5:
Sometimes, a simple system restart can work wonders. Turn off your PS5 completely, either through the power button or the controller (if it’s responsive). After turning it off, unplug the power cord from the back of the console and wait for a minute. Reconnect the power cord, turn on the PS5, and check if the controller is now responsive.
4. Reset the Controller:
When faced with unresponsive controllers, a reset can be a game-changer. Look for the small reset button on the back of the PS5 controller. Use a paperclip or a similar tool to gently press and hold the reset button for about 3-5 seconds. After the reset, reconnect the controller to the PS5 using the USB-C cable and power it on.
5. Charge Using a Wall Adapter:
If your ps5 controller won’t turn on at all when plugged into the console, try using a wall adapter to charge it. Connect the USB-C cable to the controller and the wall adapter, and leave it for a while. Charging through a wall adapter can sometimes provide a more stable power source.
6. Inspect for Physical Damage:
Carefully examine your PS5 controller for any signs of physical damage. Look for cracks, dents, or damage to the USB port. Physical damage may hinder the controller’s ability to charge and turn on. If you identify any issues, it might be time to contact Sony’s customer support for further assistance.
7. Check for Software Updates:
Ensure that your PS5 console and controller have the latest system software updates installed. Obsolete software can lead to compatibility issues and malfunctions. Connect the controller to the PS5 using the USB-C cable, navigate to the “Settings” menu, and check for any available updates under the “System Software” section.
Conclusion:
Facing the dilemma of a PS5 controller that won’t turn on, especially when plugged in, can be frustrating, but this step-by-step guide equips you with the tools to troubleshoot and resolve the issue. By systematically going through these solutions, you increase the likelihood of identifying and fixing the problem, allowing you to get back to your gaming adventures without further delay.
Remember to remain patient throughout the troubleshooting process, and if the issue persists, consider reaching out to Sony’s customer support for additional assistance. With these step-by-step solutions, you’re well on your way to resolving the “my PS5 controller won’t turn on” predicament and enjoying uninterrupted gaming sessions on your PS5.